IT Specialist

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We are looking for an IT Specialist who wants to be part of radically improving healthcare. You will be the first full time IT-operations team member at Doctrin and will therefore have a lot of opportunity, to not only create and develop your own role, but also, (as we build and maintain a SaaS healthcare service) learn more about operations, cloud infrastructure and software development. 

 Your responsibilities will include

  • Provide guidance and help to users via Slack, JIRA tickets, remote control or in person
  • Troubleshooting and analyzing issues
  • Onboarding and offboarding of staff
  • Review daily/weekly system reports and take action if needed, e.g. for security alerts
  • Define, execute and improve daily, weekly and monthly routines
  • Creating & maintaining relevant documentation
  • Review & approve invoices related to IT/SaaS
  • Help users install/update software on their computer
  • Participate in evaluation of new IT tools and improvement of processes

Doctrin is in a transition phase going from small to scale up where you can make a big difference and really impact our future. The company is agile and the process from idea to implementation is short. Your colleagues will include a mix of Developers, Medical Doctors, QA, Data Engineers, UX, Product Managers and Customer Support. 

Who we think you are

We believe you have the following skills & experience:

  • 5+ years of relevant IT/software experience and at least two of those years with end user support
  • Good knowledge of macOS, Windows, iOS, Android, Office365, AzureAD
  • Support and configure SaaS tools (e.g. Slack, Teamtailor, Jira/Confluence)
  • Knowledge of IT networks, e.g. subnets, firewalls, VPN’s etc
  • Experience working with with vendors and building good relationships
  • Worked in a dynamic environment like a high-growth company
  • Interest in security
  • Professional verbal and written proficiency in Swedish and English

Bonus if you also have:

  • Degree or certifications in IT
  • MDM experience (e.g., Microsoft Intune, Jamf Pro)
  • Endpoint protection (e.g., ATP)
  • Google Workspace Admin & Security
  • Confluence & JIRA configuration (e.g., workflows)
  • Experience with Microsoft 365 security center
  • Experience with Powershell

We believe that you want to work in a company that is highly value-driven. Our core values influence everything we do and support a culture with a strong sense of purpose for radically improving healthcare. We are open, transparent and inclusive and we care for each other and for making a difference. With a high degree of trust, we feel safe to challenge ourselves and each other, make mistakes and learn.  Read more about Doctrin and our values here.

Who we are

Doctrin´s purpose is to radically improve healthcare - globally. The way we’re doing this is by helping health care providers to intelligently digitalize the patient journey. We are Sweden’s leading B2B-healthcare platform, based in Stockholm. We help provide better medical quality, improve patients’ access to care and reduce resource requirements. Two things make us stand out (!) - our world-leading medical history system and the fact that our system can support the entire patient journey. We are currently paving the way for a fundamental change in the way healthcare is provided. 

What we offer

We are located in a newly renovated office space in central Stockholm and we enjoy doing fun things together  - everything from playing table tennis during lunch to meeting up for drinks after work or taking off to an offsite to get to know each other even better. We offer a competitive salary and pension as well as a stock option program. Since we are convinced that healthy employees are a key to success, we also offer a generous health grant. 

Do you want to radically improve healthcare together with us? 

Welcome to apply for the position though the link below.  We look forward to your application!

Questions? Do you want more info about the position, feel free to contact our Talent Management Partner: hanna.kraft@doctrin.se or our recruiter: sara.boman@doctrin.se 

Location: Stockholm

Form of employment: Full time and permanent

Or, know someone who would be a perfect fit? Let them know!

Team

Stockholm

Sankt Eriksgatan 121D
113 43 Stockholm Directions info@doctrin.se +46 (0)702 54 90 24 View page

Our Culture

This is a continuous and ever evolving journey but our starting point is our values, which are: 

PASSION FOR MAKING A DIFFERENCE, AIM HIGH, WORK SMART, BE AUTHENTIC, GROW AS A TEAM, ENJOY THE JOURNEY.

Already working at Doctrin?

Let’s recruit together and find your next colleague.

email
@Doctrin.se
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